Corporate
Responsibility
ServiceFM provides high-quality, integrated facility management services to our partners in the public and private sector in all regions of Australia.
We achieve this by placing the needs of our partners at the centre of everything we do.
Our corporate responsibility focuses on ethical employment, community contributions, Indigenous development, and reconciliation and environmental sustainability.
Employment
ServiceFM actively works to meet the expectations of the modern business environment when employing our workers.
Our company is driven by diversity, and inclusion and providing opportunities for all. We are an equal opportunity employer with a strong understanding that embracing a broad workforce only improves our overall capabilities and allows us to better meet the needs of our workers and clients.
Where applicable, we directly employ our hard and soft services workers, and only utilise approved subcontractors. ServiceFM has zero tolerance for non-compliance of the Fair Work Act and adheres to the Modern Slavery Act 2018. Our Code of Conduct is provided to all workers upon employment and highlights the expectations we have as an organisation.
Community Contributions
Contact us for more information about how we can support your organisation, group or club.
To keep up to date with our community contributions, follow us.
Indigenous Development
& Reconciliation
Through our links to capacity partner, Ganbara Facility Services, ServiceFM contributes positively to the reconciliation movement through the implementation of our Indigenous Engagement Policy.
ServiceFM strives to:
- Achieve a 1.5% Indigenous employment target across all personnel.
- Identify and cultivate Aboriginal and Torres Strait Islander employees as candidates for potential leadership opportunities.
- Plan and implement an Indigenous Internship program designed to upskill trainees and provide valuable workplace experience.
Annual NAIDOC Week
& National Reconciliation Week
Annual NAIDOC Week and National Reconciliation Week recognition events are held across ServiceFM, further increasing our cultural competency in this area. We also seek to work with Indigenous business, and have well-developed partnerships with:
Reconciliation
As part of our corporate social responsibility programs, ServiceFM and Ganbara have developed our Reflect Reconciliation Action Plan.
This RAP, fully endorsed by Reconciliation Australia, highlights our organisational responsibility and how we will build the cultural capability and competency of our workplace and staff. We are currently preparing an Innovate Reconciliation Action Plan, which will soon be available.
Sustainability
At ServiceFM we recognise our role in minimising our environmental impact by using sustainable methods of operation.
In our workplaces and those of our clients we strive to be a caring corporate citizen, embracing opportunities to reduce our environmental footprint.
ServiceFM promotes recycling solutions in the corporate environment and we support our clients to improve their waste-management processes to better reflect modern expectations.
At one major company, we worked to provide a solution to achieve a zero waste-to-landfill outcome for over 1200 employees. We also champion green cleaning products such as Nanocyn, Agar and Enzyme Wizard, when appropriate for our clients. At an administrative level we use air travel only when necessary and have ensured our fleet is cost-effective and more environmentally sound by investing in four-cylinder vehicles.