Facility Management
Facility Management is the invisible engine that keeps your work environments safe, efficient, clean and ready for business.
A tailored and proactive approach to managing a facility’s services, systems, spaces and equipment ensures work environments are running at their best. It brings maintenance, compliance and resource planning into one strategy, reducing risk, lowering cost and optimising performance.
Your trusted partner for facility management solutions
Built on decades of experience across diverse industry sectors, our approach to facility management is comprehensive and flexible – we tailor our solutions to your needs, creating a package that works to improve your work environments, keeping them safe, clean, efficient and productive.
Our strategic facility management approach combines hard and soft services – covering everything from maintenance and compliance to cleaning and security – so you can streamline operations with a single, reliable provider. Leveraging advanced technology and data-driven insights, we deliver real-time transparency and smarter strategies that reduce costs, extend asset life, and enhance overall performance.
The key pillars of our facility
management solutions are
We also deliver a variety of other services, all aimed at creating better work environments for your staff and enjoyable spaces for those who use them
As a trusted partner with more than 45 years’ experience in shaping work environments that work for our clients, we create bespoke solutions for each organisation, based on their market environment, sector requirements and unique needs. Talk to us to see how we can help you!
Commercial Hospitality
Helping you to create lasting impressions with your customers through superior service delivery.
- Catering
- Accommodation
- Hospitality Staff
- Event Management
- Security
- Linen, Laundry & Uniform
Operational Services
Supporting the efficient running of your organisation.
- Temp & Supporting Personnel
- Landscaping & Garden Care
- Record Management
- Contract Management
- Comprehensive pest control service
Security Services
Protecting your business and its assets with site-specific solutions.
- Security Patrols
- CCTV System Maintenance
- Access Control System Monitoring
- Rapid Response Security
- Site Inductions & Compliance
- Static Guards
Human smarts, powered by technology
ServiceFM360, our advanced facilities management software, creates actionable insights through data intelligence. 360 is a central platform where all the stakeholders involved in your work environment can collaborate to achieve your objectives in the most efficient and effective way possible. And compliance is built in, so you can be assured all work orders are conducted by compliant contractors.
The technology uses current asset condition data for predictive modelling, with the aim of lowering your operating costs by monitoring the condition of your facilities, reducing downtime, and extending asset life.
Clever technology in the ServiceFM360 platform:
- A live, interactive dashboard gives live activity streams, reporting, and work
order status in real-time. - Access detailed condition audits on building assets and fabrics for lifecycle
planning. - Manage work orders with efficiency and ease – from request to completion.
- Access ServiceFM’s trusted national network of direct-employed and
subcontracted trades. - Have peace of mind that all employees and subcontractors are compliance-
checked. - Track work across multiple sites with a managed property module.
- Get visibility of all the information you need without having to dig through
piles of paperwork. - Create custom Operational and Strategic reports for stakeholder
management.
Our many
clients include:
Industries we work with
We deliver asset management and property maintenance services across a wide variety of industries:
Why
choose us
Personalised and scalable
Focused on partnerships
Subject matter experts
Driven by results
A national network
A combined approach across your facilities nationally allows for a seamless and cost effective service. With operations in every major capital city in Australia and a 2,000-strong workforce, we deliver client-centric, best practice service solutions. ServiceFM provides services to metropolitan, regional, rural and remote sites, working with your business to meet specific facilities services needs.