Corporate responsibility

As a business serving the public and private sector in all regions of Australia, ServiceFM believes in being a good corporate citizen.

We achieve this by placing the needs of our partners at the centre of everything we do.

Our corporate responsibility focuses on ethical employment, community contributions, Indigenous development, and reconciliation and environmental sustainability.


ServiceFM is driven by diversity, inclusion, and providing equal opportunities for all. As an equal opportunity employer for more than 40 years, we know that embracing a broad workforce only improves our overall capabilities and allows us to better meet our clients’ needs.

Where possible, we directly employ our frontline workers, and only engage compliant subcontractors. ServiceFM has zero tolerance for non-compliance of the Fair Work Act and adheres to the Modern Slavery Act 2018. Our Code of Conduct is provided to all workers upon employment and highlights the expectations we have as an organisation.


ServiceFM strives to make better work environments for our clients and their communities in a sustainable way. In our workplaces and those of our clients we strive to be a caring corporate citizen, embracing opportunities to reduce our environmental impact.

As one of the first businesses in Australia to introduce Zero Waste to Landfill, we champion clients to improve their waste-management processes to better reflect modern expectations.

We use green cleaning products such as Airofresh, Nanocyn, Agar and Enzyme Wizard. At an administrative level we use air travel only when necessary and have ensured our fleet is cost-effective and more environmentally sound by investing in four-cylinder vehicles.

Community contributions

ServiceFM is a proud supporter of many organisations, recognising that we can help build better communities via our corporate contributions. Our contributions include sponsorships, donations and partnerships with groups and organisations that align with our values. Among the organisations we have supported recently are:

Football South Australia
ServiceFM Stadium

Emmanuel College

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International House
Affiliated with the University of Queensland

For Kids

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Priceline Sisterhood

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Facility Management
Association of Australia

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Back packs 4
Kids SA

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Contact us about how we can support your organisation, group or club.

Indigenous development
& reconciliation

Ganbara LOGO

Through our links to capacity partner, Ganbara Facility Services, ServiceFM contributes positively to the reconciliation movement through the implementation of our Indigenous Engagement Policy.

ServiceFM strives to:

  • Achieve a 1.5% Indigenous employment target across all personnel.
  • Identify and cultivate Aboriginal and Torres Strait Islander employees as candidates for potential leadership opportunities.
  • Plan and implement an Indigenous Internship program designed to upskill trainees and provide valuable workplace experience.

Annual NAIDOC week
& national reconciliation week

Annual NAIDOC Week and National Reconciliation Week recognition events are held across ServiceFM. We actively seek to work with Indigenous business, and have well-developed partnerships with:

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Nood Australia

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We Create Print Deliver

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Kuma Kaaru Aboriginal
Dance Group

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Position Promo


As part of our corporate social responsibility programs, ServiceFM and Ganbara have developed our Reflect Reconciliation Action Plan (RAP).

This RAP, fully endorsed by Reconciliation Australia, highlights our organisational responsibility and how we will build the cultural capability and competency of our workplace and staff.